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Automotive News

Car Dealers Caught in Undercover Sting
May 14, 2000: KCBS-TV announced the results of its three-month undercover investigation involving 14 new-car dealerships across Southern California. Salespeople and managers at some of the biggest dealers in America were caught red-handed by hidden cameras -- lying, cheating and overcharging customers on new-car leases and purchases. One of the dealers caught in the sting, a Chevrolet dealership owned by AutoNation, was raided by state authorities two days before KCBS aired the results of this investigation. The raid was conducted by 15 DMV agents who were armed with a search warrant for contracts and records of the dealership's new-car transactions. For details of this investigation, see the "Car Dealers" stories in the KCBS-TV Web site. (5/00)

More Chain Stores Caught in KCBS Sting
Exactly one year after their ground-breaking auto repair investigation, KCBS-TV conducted more undercover runs at repair shops in the greater Los Angeles area. According to the KCBS I-Team, shops from Pep Boys, Goodyear, Tuneupmasters and Purrfect Auto recommended and/or sold repairs that were not necessary. For details of this investigation, see the "Dirty Mechanics" stories in the KCBS-TV Web site. (5/99)

Chain Stores Caught (Again) in Huge Undercover Investigation
KCBS-TV in Los Angeles conducted the largest undercover auto repair sting that's been done in the U.S. in over a decade. Mark Eskeldson helped KCBS design their hidden-camera investigation, and dozens of big-name chain stores were caught recommending and/or selling unnecessary repairs. See the Auto Repair Secrets page for more information. (5/98)

 

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